TemplarShield Public Sector Solutions | Risk, Compliance & Mission Continuity

Public sector agencies—across federal and state levels—share a set of core priorities in today’s environment. These common goals include:

Mission Continuity

Ensuring essential government services remain uninterrupted under all conditions

Cybersecurity

Protecting systems and sensitive data against ever-evolving cyber threats

Compliance

Meeting rigorous regulatory mandates and security standards across operations.

Asset Visibility

Maintaining a unified, real-time inventory of IT and OT assets across the enterprise

Data Protection

Safeguarding citizen and mission data throughout its lifecycle, from storage to transit

Citizen Service Delivery

Providing responsive, transparent digital services that enhance public trust and satisfaction

Government agencies face increasing pressure on all these fronts. They contend with a widening cyber attack surface and complex compliance regulations, often while operating outdated legacy systems and constrained by budgets. Templar Shield, an Elite ServiceNow partner, helps agencies address these challenges with an integrated approach. Our solutions are deployed in FedRAMP-approved environments for the highest cloud security, including optional FedRAMP High hosting for sensitive data.

We leverage ServiceNow’s Government Community Cloud (GCC) capabilities and advanced encryption to protect information in transit and at rest. Additionally, Templar Shield’s offerings are accessible via GSA Schedule and NASPO Value Point cooperative contracts, making it easy for federal and state organizations to procure our vetted solutions. The result is a secure, compliant foundation that supports mission resilience and exceptional public service delivery.

Each of the Critical Infrastructure subsections that follow will include the following sections and the unique components for each areas:

Primary Risks & Threats:

Key Compliance Frameworks:

Asset Management Needs:

Core Business Drivers:

See the below areas of Critical Infrastructure Industries that we support:

Energy & Utilities

Oil & Gas

Transportation

Manufacturing

Telecommunications

Federal Civilian Agencies

Federal Defense Agencies

State Agencies & Departments

Federal Civilian Agencies

Federal civilian agencies face persistent cyber threats from state-sponsored actors and criminals targeting citizen portals, databases, and internal networks. Legacy systems often heighten these risks, making cybersecurity and operational continuity during emergencies—whether cyberattacks or natural disasters—critical priorities. Agencies must comply with strict regulations like FISMA, which mandates risk-based security aligned with NIST 800-53, and use FedRAMP-authorized cloud services that meet rigorous standards. Additional guidelines, such as OMB circulars and the Privacy Act, reinforce the importance of secure data handling. To support both security and efficiency, agencies must manage extensive inventories—from data centers to specialized equipment—through unified asset tracking. ServiceNow’s asset management helps consolidate these resources into a single, accurate configuration management database, ensuring visibility, compliance, and optimal use of taxpayer funds.

Federal Defense Agencies

Defense agencies face relentless cyber threats from nation-state actors and espionage groups aiming to steal sensitive data or disrupt operations. With thousands of incidents like phishing and ransomware attacks, zero-trust architectures and continuous monitoring are essential to safeguard mission continuity. Compliance is stringent, guided by the DoD Risk Management Framework, STIGs, and directives like CJCSI 6510 and DoD 8500.01. Cloud services must meet FedRAMP High and DoD Impact Level 5 or 6 standards. Templar Shield’s ServiceNow integration supports accreditation and compliance in these environments. Defense asset inventories span global IT infrastructure and specialized operational technology—from avionics to surveillance devices—requiring unified visibility for accurate risk management. Rapid, secure information sharing and resilience are vital to maintain command and control functions. Templar Shield enables automation, risk assessments, and incident response within a secure, compliant digital ecosystem, protecting both personnel and critical data.

State Agencies & Departments

State Agencies and Departments

State agencies face diverse risks—from cyberattacks to natural disasters—that threaten essential services like public safety and DMV operations. Legacy systems and fragmented tools across departments make unified risk visibility and enterprise-wide monitoring crucial. Compliance is complex, with agencies balancing state laws, federal standards, and specific mandates like IRS Publication 1075, FBI CJIS, and HIPAA. Templar Shield’s ServiceNow-based solution centralizes compliance management, automates evidence collection, and tracks mandates through real-time dashboards. Asset management is equally challenging, with IT and operational technology spread across field offices and critical infrastructure. ServiceNow’s CMDB consolidates these assets, enabling better patching, configuration tracking, and incident response. As agencies pursue digital transformation—such as online portals and open-data reporting—robust security and resilient infrastructure are key. Templar Shield’s FedRAMP-approved ServiceNow solutions support innovation, automation, and transparency, helping agencies improve service delivery and build public trust within tight budgets.

Integrated ServiceNow Solution Areas

Templar Shield’s public sector offerings cover a broad range of ServiceNow solutions to address every aspect of risk and resilience. Key solution areas include:

Asset Management

Unified tracking and management of IT and OT assets for full visibility and control

Policy & Compliance

Automation of regulatory compliance processes and audit readiness across frameworks

Risk Management

Enterprise risk assessment, treatment tracking, and real-time risk reporting to inform decisions

Business Resiliency

Business continuity planning, disaster recovery, and incident management to ensure mission continuity

Third Party Risk Management

Oversight of vendor and supply chain risks, with assessments and monitoring to protect the ecosystem

Security Operations Management

Proactive cyber defense with Security Incident Response, Threat Intelligence, and SOC workflows on ServiceNow

Each of these solution areas can be delivered in FedRAMP-High, government community cloud environments, meaning agencies get advanced capabilities on a platform that meets their strict security requirements. Whether it’s managing cyber assets, automating policy compliance, or streamlining incident response, Templar Shield provides a holistic, integrated suite tailored to the needs of public sector organizations.

Ready for a Secure Transformation? Contact Templar Shield today to schedule a tailored ServiceNow consultation or capabilities briefing. Our team will partner with your agency to craft a solution that fortifies your mission with cutting-edge technology, bolsters compliance and security, and enhances the services you deliver to citizens. Let us help you ensure that your agency’s operations stay secure, resilient, and citizen-focused for years to come.

Interested to Know How We Can Help?

Almost before we knew it, we had left the ground. All their equipment and instruments are alive.Mist enveloped the ship three hours out from port. The spectacle before us was indeed sublime.A red flair silhouetted the jagged edge of a wing.

Get Started Now