The Enterprise Problem
Enterprises are overwhelmed by:
- Ticket volume
- Manual triage
- Slow response times
- Burned-out operations teams
At the same time, executives want automation - but without losing control, auditability, or trust.
What Moveworks Does
Moveworks provides conversational AI that automates support, workflows, and resolutions across IT, security, and business operations. It allows users to resolve issues, request access, and trigger workflows using natural language - securely and at scale.
Templar Shield Moveworks Implementation Services
Templar Shield implements Moveworks with governance, risk, and control built in from day one.
Our Moveworks services include:
- Use-case design aligned to IT, Security, and Risk operations
- Secure integration with ServiceNow workflows
- AI guardrails, access controls, and auditability
- Risk-based automation approvals
- Alignment with AI governance and compliance requirements
- Measurement of productivity and operational ROI
We ensure AI accelerates operations without introducing uncontrolled risk.
How It Integrates Into the Enterprise
- ServiceNow ITSM: Automated ticket resolution
- SecOps: Faster triage and response workflows
- IRM: AI-assisted risk intake and issue handling
- IAM: Conversational access requests with controls
- AI Governance: Policy-aligned automation
Business Outcomes
- Reduce ticket volume and resolution times
- Improve employee and customer experience
- Increase operational efficiency without adding headcount
- Introduce AI safely into core operations
- Maintain governance, transparency, and control
Who This Is For
- Maintain governance, transparency, and control
- Maintain governance, transparency, and control
- Maintain governance, transparency, and control
Talk to an expert
Interested To Know How
We Can Help
we are committed to curate and bring the latest in innovation and capability to enable you transform your enterprise risk and compliance programs
