Templar Shield ServiceNow Solutions for BFSI
(Banking, Financial Services & Insurance)
BFSI firms face growing regulatory pressure, rising cyber risks, and the need to earn digital trust. With cloud and AI expanding attack surfaces, compliance has become a strategic priority where lapses mean fines and lost confidence.
Over 90% of breaches are financially motivated, making proactive risk visibility and audit readiness critical. Automated GRC tools like ServiceNow IRM deliver real-time oversight, reduce manual effort, and speed up issue response. A unified, intelligent compliance strategy is now essential to stay resilient, satisfy regulators, and protect customer trust.
BFSI firms need a unified GRC approach to enhance resilience, meet regulatory expectations, and build digital trust.
Each of the following Critical Infrastructure sectors will highlight:
Templar Shield supports these key BFSI areas:
Banking
Risk & Threat Landscape
Banks face relentless cyberattacks, fraud, and financial crimes every day. The move to digital banking and open APIs has widened the attack surface—from mobile apps to core systems—while cloud adoption and cryptocurrencies add complexity and security challenges. Cybercriminals know that banks hold valuable data and funds, making them prime targets. At the same time, traditional operational risks like system outages and payment failures must be managed alongside these modern threats.
Regulatory & Compliance Frameworks
Banking is one of the world’s most regulated industries. Institutions must follow a constantly evolving web of rules global standards like Basel III, U.S. requirements enforced by the Federal Reserve, OCC, and FDIC (including FFIEC cybersecurity and GLBA privacy), and EU/UK mandates such as EBA guidelines, GDPR, and DORA for ICT risk management. Regulators expect banks to be audit-ready at all times, demanding clear evidence of compliance and risk controls. Any lapse can lead to fines, enforcement actions, or reputational harm, so continuous control monitoring and rigorous internal audits are essential.
Asset Governance & Business Drivers
Banks manage a wide range of assets from branches and cloud services to AI models for credit and fraud detection all requiring strong governance to ensure security and compliance. Effective asset management prevents blind spots, supports digital banking, and combats fraud. AI and automation enhance onboarding and monitoring, while ESG concerns like climate risk are gaining focus. Templar Shield helps banks meet these goals using ServiceNow to embed risk management into daily operations, offering real-time visibility and proactive issue resolution.
Our Solutions
We offer a full suite of ServiceNow-powered solutions tailored to banking needs, including
Asset Management
Gain control over IT and data assets across branches, cloud, and third-party systems.
Policy & Compliance
Automate compliance with banking regulations and keep policies up-to-date with changing laws.
Risk Management
Identify, assess, and mitigate risks (cyber, operational, financial) with real-time dashboards and reporting.
Business Resiliency
Ensure operational continuity (disaster recovery, incident response, DORA compliance) with robust resilience planning.
Third Party Risk Management
Manage vendor and fintech partner risks, from due diligence to continuous monitoring of outsourcing arrangements.
Security Operations Management
Rapidly detect and respond to security incidents with an integrated SOC (Security Operations Center) approach on ServiceNow.
Contact Us for a Tailored BFSI ServiceNow Consultation
Ready to elevate your risk and compliance program? Templar Shield’s BFSI experts help banks, fintechs, and insurers turn industry challenges into actionable solutions on the ServiceNow platform.
Schedule a personalized consultation today to see how our integrated approach delivers visibility, proactive risk management, and automation—so you can focus on growth with confidence in your security and compliance.
Financial Services
Risk & Threat Landscape
Financial services firms from investment banks and asset managers to fintechs and wealth managers face constant, evolving threats. Cloud-native and API-driven platforms are prime targets for cyberattacks, data breaches, and fraud. A single breach in a trading platform or robo-advisor can lead to immediate market impact. Hackers seek vulnerabilities in front-end apps, back-end systems, and third-party integrations. As firms adopt AI and automation, they must also guard against algorithmic errors and rogue models. With cyber incidents in financial services doubling year-over-year, proactive risk management is essential to protect client assets and trust.
Regulatory & Compliance Frameworks
Financial services operate under complex, multi-jurisdictional rules. U.S. securities firms adhere to SEC and FINRA regulations; European firms follow MiFID II and FCA standards. Anti-fraud and AML laws require continuous transaction monitoring, KYC checks, and timely reporting of suspicious activity. Fintechs and payment providers must also comply with PCI DSS for card data, GDPR, CCPA, and other data privacy laws. As regulators expand oversight—especially around cryptocurrency and AI-driven trading—firms need agile compliance programs. Non-compliance risks hefty fines, legal action, and loss of customer confidence. Nearly half of financial firms plan to increase compliance technology budgets in 2025, using RegTech and GRC platforms to automate complex obligations at scale.
Asset Management & Core Business Drivers
In today’s financial services landscape, assets are often virtual: cloud infrastructure, SaaS platforms, microservices, and large data sets. Fintechs may also hold digital assets like cryptocurrencies or tokenized assets, all requiring robust governance and security. Intellectual property trading algorithms, AI-based investment models, and proprietary software must be catalogued and protected. Firms prioritize digital innovation, speed, and trust: seamless mobile investing, real-time payments, and automated services replace legacy, manual processes. Fraud prevention and security must be embedded in every product to maintain customer confidence. Scalability is criticalstartups need automated risk controls to grow without exponential risk. ESG factors are increasingly critical, with wealth managers incorporating ESG into portfolios and firms ensuring ethical data and lending practices.
How Templar Shield Helps
Templar Shield leverages ServiceNow to embed risk management, compliance, and security into daily operations. Our solutions give real-time visibility into threats, automate controls, and ensure audit readiness—so financial services firms can innovate, scale, and serve customers with confidence
Our Solutions
We provide tailored solutions to support the unique needs of investment firms, fintechs, and wealth managers, including:Asset Management & Core Business Drivers
Asset Management
Track and govern IT assets, cloud resources, and even AI/algorithm assets to ensure visibility and control.
Policy & Compliance
Risk Management
Continuously identify and assess risks across trading platforms, payment systems, and business operations, with analytics to prioritize mitigation efforts.
Business Resiliency
Strengthen operational resilience with incident response plans, disaster recovery, and business continuity strategies tailored to financial operations (e.g. ensuring trading uptime).
Third Party Risk Management
Manage risks from vendors, fintech partners, data providers, and other third parties through onboarding assessments, continuous monitoring, and SLA tracking.
Security Operations Management
Integrate threat intelligence and security operations to quickly detect breaches, protect customer data, and respond to cybersecurity incidents across your enterprise.
Contact Us for a Tailored BFSI ServiceNow Consultation
Ready to elevate your risk and compliance program? Templar Shield’s BFSI experts help banks, fintechs, and insurers turn industry challenges into actionable solutions on the ServiceNow platform.
Schedule a personalized consultation today to see how our integrated approach delivers visibility, proactive risk management, and automation—so you can focus on growth with confidence in your security and compliance.
Insurance
Insurance Risk & Threat Landscape
Insurers manage vast amounts of sensitive data everything from medical records to financial details which makes them prime targets for cyberattacks. Ransomware or breach incidents can cripple claims management systems and undermine customer trust. At the same time, fraud remains a constant threat: from inflated claims and staged accidents to sophisticated AI-driven scams like deepfake-enhanced false claims. Operational resilience is equally vital; when natural disasters strike, insurers must process surging claims without delay. Any service interruption or slow payout can result in penalties and lost confidence. Insurers also face strategic pressures, such as underwriting new risks (e.g., cyber insurance) and contending with low interest rates that weaken investment returns.
Regulatory & Compliance Frameworks
Insurance is highly regulated to protect policyholders and ensure solvency. In the U.S., rules like Risk-Based Capital and ORSA require stress testing across key risks, while Europe’s Solvency II enforces strict capital and reporting standards. Privacy laws (HIPAA, GDPR) and cybersecurity regulations (like NY’s 23 NYCRR 500) demand strong data protection. Insurers must also meet market conduct rules (e.g., FCA’s Consumer Duty) and growing ESG reporting requirements, such as climate risk disclosures aligned with TCFD.
Asset Management & Core Business Drivers
Modern insurers manage complex hybrid IT environments combining legacy systems, cloud apps, and mobile tools all of which require secure integration and maintenance. Telematics and IoT data add new governance challenges around quality, consent, and security. Insurers also rely on models and AI for pricing and claims, which need validation and bias checks. As digital transformation accelerates with instant quotes, AI support, and automated claims strong risk controls are essential to prevent fraud and errors. AI-driven analytics improve loss ratios, while automation boosts efficiency. Clear coverage terms, strong cybersecurity, and ESG-focused offerings help build trust and guide innovation
How Templar Shield Helps
Templar Shield leverages ServiceNow to embed risk management and compliance into every workflow. By providing real-time visibility into underwriting, operational, cyber, and third-party risks—and automating control monitoring—insurers can streamline operations without sacrificing governance. This integrated approach allows companies to innovate rapidly, manage emerging threats, and keep promises to policyholders by ensuring data security, regulatory compliance, and operational resilience.
Our Solutions
Our solutions address the specialized needs of insurance carriers across all lines (P&C, life, health, reinsurance), including
Asset Management
Maintain a unified view of all IT systems (legacy and modern), data assets, and connected devices. Track asset lifecycles, ownership, and compliance status to support audits and security.
Policy & Compliance
Risk Management
Implement enterprise risk management covering underwriting risk, market risk, operational/cyber risk, and strategic risk. Use risk indicators and assessments on ServiceNow to anticipate issues (e.g. rising claim ratios or IT vulnerabilities) and drive mitigation plans.
Business Resiliency
Develop and test robust business continuity plans for critical functions like claims processing and customer support. Ensure your organization can quickly recover from disruptions – whether it’s a cyberattack or a natural disaster – and meet regulatory expectations for resilience.
Third Party Risk Management
Oversee the risks posed by agents, brokers, claims vendors, cloud providers, and other third parties in your ecosystem. Automate due diligence, contract compliance tracking, and ongoing vendor risk reviews to prevent supply chain surprises.
Security Operations Management
Protect policyholder data and company systems by integrating threat detection with response. Our solution helps your security team prioritize and respond to incidents (like a suspected breach of a claims database) using ServiceNow’s Security Operations suite, reducing response times and improving investigation outcomes.
Contact Us for a Tailored BFSI ServiceNow Consultation
Ready to elevate your risk and compliance program? Templar Shield’s BFSI experts help banks, fintechs, and insurers turn industry challenges into actionable solutions on the ServiceNow platform.
Schedule a personalized consultation today to see how our integrated approach delivers visibility, proactive risk management, and automation—so you can focus on growth with confidence in your security and compliance.
