
Phased Approach
Templar Shield’s AI Control Tower Flightpath is a 6-phase enterprise roadmap designed to implement AI governance at scale—ensuring trustworthy, auditable, and regulation-aligned use of AI. Powered by ServiceNow’s IRM, SecOps, and AI Control Tower capabilities, this roadmap operationalizes governance across policy, risk, controls, identity, and oversight—while accelerating innovation.
What is ServiceNow AI Control Tower
AI Control Tower is a centralized governance module on the ServiceNow AI Platform. It provides visibility, lifecycle management, risk & compliance controls, and performance monitoring for AI systems—both internal, third-party, and agentic.
It is built on ServiceNow’s unified data architecture, leveraging the CMDB, Common Services Data Model (CSDM), configuration of AI assets (models, agents), and mapping them to business services.

Success Factors
Engage Legal, Risk, Data, Security, IAM, and Business Ops
Reassess AI maturity and retrain users quarterly
Use ServiceNow CCM, IRM, and AI Control Tower to reduce manual workload
AI is the future—but only if it’s governed. The AI Control Tower Flightpath is your launchpad to scale AI governance with confidence, compliance, and control.